In the development of the direct drive wheel unit, the first thought was always for the customer's happiness with the overall service. The three developers recall how this project brought them new insights.
Kei One of our customers had a problem because they could create a robot but couldn't make it move. So we had the customer use the direct drive wheel unit in an experiment, and this made the movements the customer wanted possible. I saw the customer's happiness and became confident that there really is a market for robots like this that people can feel comfortable around. My goal is to help make life more fulfilling — for many people — by creating products that use this direct drive wheel unit. I want to enable them to focus on their work better, or to use a place with greater convenience. We've just finished this wheel unit, but I'm ready to expand on this and make a complete service robot, so that we can satisfy all the people who are waiting for NSK to make a robot.
Satoshi We will continue to create the products the market needs, like bearings, of course. But this project also taught us to take the initiative to envision what the world needs and develop something based on that vision. We listened to customer feedback when we exhibited at the International Robot Exhibition 2019, and in 2020, we will take this project to the next phase.
Koki Now we're moving into the stage where we will refine the wheel unit based on feedback from customers. I really want to see a robots powered by this direct drive wheel unit being used in real — world applications.
Satoshi I'm positive that the robotics field will keep growing. I want to see robots powered by direct drive wheel units supporting daily life in hospitals, libraries and offices in the near future. I hope that this development will be the catalyst that sparks a new robotics market for NSK.